A fresh start,
without the judgement.
Cleaning, decluttering and clear-outs across Queensland. Including the ones other companies won’t quote.
Brisbane to Hervey Bay, west to Kingaroy, with interstate work available by arrangement.
Four things we promise before you ever pick up the phone.
No judgement. Ever.
We've walked into hundreds of homes and never once been shocked.
Nothing leaves without your say-so
You decide what stays, what's donated and what goes.
Same faces every visit
On a multi-day job you're not re-explaining things to strangers.
Free quote from a photo
Usually back to you the same day.
You don’t need to explain it perfectly. You just need to send a photo.
Most people who call Wendy have been putting it off for months. Sometimes years. Not because they’re lazy, but because the house got away from them and now the thought of anyone seeing it is worse than living in it.
That’s the bit we understand. We’ve walked into hundreds of homes across Moreton Bay and Brisbane and we have never once been shocked. The mess is the symptom, not the person.
It might be time to reach out if:
rooms can't be used for what they're for anymore (the bed's covered, the kitchen's unusable)
pathways are blocked, or there's odour, pests or rubbish building up
a tenancy inspection, sale or family deadline is coming and it feels impossible
you're helping a parent or family member and don't know where to start
other cleaners have said no, or you're worried they'd judge you
you're not sure what's safe to touch, move or throw out
If any of that sounds familiar, take one photo and send it through. We’ll take it from there.
The jobs other cleaners knock back
From a full clear-out to a weekly tidy.
01 · Hoarding & Squalor CleansHoarding and squalor cleans
Our specialty, and the reason we're called what we're called. Sorting, decluttering, rubbish removal, deep cleaning and sanitising, done at a pace you can cope with. You decide what stays and what goes.
02 · DeclutteringDecluttering and organising
For homes that aren't at crisis point but feel like they're heading there. We sort room by room and take the donation run off your hands.
03 · Deep Cleans & MouldDeep cleans and mould
Ovens, bathrooms, mould on walls and ceilings. The stuff a regular clean never gets to.
04 · Bond & End-Of-LeaseBond and end-of-lease
Full-house cleans that pass the exit inspection.
05 · Regular CleaningDomestic and regular cleaning
Weekly or fortnightly, same cleaner each time where we can.
06 · Airbnb TurnoversAirbnb turnovers
Linen, restock, ready for the next guest.
07 · Property Clean-OutsProperty clean-outs
Abandoned or neglected rentals for landlords and agents, cleared and cleaned so they can be re-let.
08 · Commercial CleaningCommercial cleaning
Offices, shopfronts, strata common areas and end-of-lease commercial. Same standard, out of hours if you need it.
09 · Carpet CleaningCarpet cleaning
Steam and stain treatment for carpets and rugs. Often booked alongside a bond clean or after a clear-out.
Most cleaners won’t tell you. Here’s where we start.
Every home is different, so these are starting points, not quotes. Send a photo and we’ll give you a real number.
A 50% deposit books the date. The rest is due when the job’s done.
For yourself, or for someone you’re worried about
About half our calls come from the person living in the home. The other half come from someone trying to sort something out for a person they care about.
Calling about your own home
You set the pace and you decide what stays. Nothing is thrown out without your say-so, and nobody else needs to know we were there.
What that looks like:
- you choose the rooms and the order
- we sort into keep, donate and dispose together
- if you’re unsure about something, it stays
Calling about someone else
We’ll keep the plan simple and keep you in the loop. If the person in the house isn’t ready, that’s normal. Slow is fine.
We regularly work alongside:
- family members organising help for a parent or relative
- support workers, social workers and case managers
- real estate agents and property managers
- landlords, solicitors and executors dealing with a deceased estate
- aged care and community health coordinators
What actually happens when you get in touch
Four steps, and you’re in control of all of them.
Send a photo
A wide shot of the worst room is enough. Text it, email it, or attach it to the form. No one else will see it.
We quote and plan
Wendy calls you back, usually within a couple of hours on a weekday. You'll get a written quote, how many people, how many days, and what's included. No surprises on the day.
We do the work, at your pace
For a big clean we start with the access areas so you can move around safely, then work room by room. Nothing gets thrown out unless you've agreed to it.
Walk-through and sign-off
We go through the house with you at the end. If something's not right, we fix it before we leave.
No lectures. No flinching. Just the job done.
What people say afterwards
Real reviews from Google and Facebook.
“Penny was so amazing and energetic. She knew her stuff and went straight to work deep cleaning.”
Shirley-Ann C.Google“Very prompt response. Easy to communicate with. Was able to get the job done the next day.”
Whitney H.Google“Lovely people came and got the house sparkling, will definitely use their service again.”
Starr H.Google“Turned up on time and cleaned everything to the best of their ability, super reliable and communicative.”
Roxine A.Google“Vicky is an absolute superstar. You have made things so much better while I unpack without the stress of the cleaning.”
Madison B.Facebook“Wendy was approachable and very responsive and was able to help me even though I gave her less than 24 hours’ notice.”
Callum P.Facebook
Small local crew, and Wendy’s on every job
Hoarders Cleaning Australia is run by Wendy Herron out of Caboolture, north of Brisbane. Wendy started the business in 2024 after years of doing the cleans nobody else wanted, and she still turns up to every hoarding job herself.
The crew is small on purpose, so the same faces come back on a multi-day job and you’re not re-explaining things to strangers.
No franchise, no call centre. When you ring the number on this page, Wendy answers.
No job is too small or too big.
Based in Caboolture, working from Brisbane to Hervey Bay
We’re in Caboolture, QLD 4510, which puts us about 45 minutes from Brisbane CBD and 40 from the Sunshine Coast. Most of our work is across Moreton Bay and Brisbane’s north.
We also travel. Sunshine Coast, Gympie, Hervey Bay, out to Kingaroy, and the Gold Coast for bigger jobs. Interstate is by arrangement and usually means a multi-day clean.
Based in Caboolture. We travel across south-east Queensland, and interstate by arrangement.
Not sure if we cover you?
Put your suburb in the form and we’ll tell you straight.
Things people ask before they call
The questions people ask most, answered straight.
Call Wendy and tell her what you’re dealing with.
0403 927 043Do I need to tidy up before you come?+
No. Please don’t. We’d rather see it as it is so the quote is right.
Will anyone know?+
We drive an unmarked car and we don’t wear branded gear unless you ask us to. We never post photos without written permission, and even then, never anything identifying.
Will you throw out my things?+
Not without you agreeing first. We sort into keep, donate and dispose together. If you’re not sure about something, it stays.
How much does a hoarding clean cost?+
It depends on the size of the home, how much has built up, access, and how many days it takes. Most jobs we can quote from a photo. Bigger ones we’ll come and look, free, before we give you a number.
How fast can you start?+
Small jobs and deep cleans, often within the week. Full hoarding cleans need a bit of planning, usually one to two weeks out, but tell us if there’s a deadline and we’ll do what we can.
Can I pay in parts?+
Yes. Deposit up front, balance on completion. For multi-day jobs we can split it by day.
A fresh start is one phone call away
Take the first step in total comfort and confidentiality. We are ready when you are.
How booking works, in plain English
We keep this short so there’s no confusion later.
- 01A 50% deposit locks in your date. The balance is due on completion.
- 02Reschedule or cancel 48 hours or more before the job and your deposit is fully refunded or moved to a new date, your choice.
- 03Cancel inside 48 hours and we keep half the deposit, because we've turned other work away and booked the crew.
- 04If we have to cancel (illness, weather, a crew member down), you get first pick of the next available dates. If none of those suit, your deposit is refunded in full within 5 business days.
- 05Everything above is in writing in your quote email, and you tick to confirm you've read it before you book.
All of this lands in your quote email.
Ready when you are
One photo is enough to get started. No one else sees it.
Speak with Wendy
Prefer to talk first? Call Wendy Monday to Friday, 9am to 5pm.
What happens next
- We read it the same day.
- Wendy calls you back, usually within a couple of hours on a weekday.
- You get a written quote before anything is booked.
Hours
Monday to Friday, 9am to 5pm
Closed weekends